Accessibility

1. Our commitment

MedaStaré Inc. works to identify and reduce accessibility barriers in its digital services. Our goal is to provide clear navigation, understandable controls, readable content and practical alternatives where a feature cannot be experienced in exactly the same way by every user.

This statement describes MedaStaré's current accessibility approach and goals. It is not a representation that every page, feature, device combination or third-party integration is free from accessibility barriers at all times.

2. Accessibility approach

Depending on the feature, platform and technical implementation, MedaStaré works toward practices such as:

• supporting readable text sizing and system text-scaling preferences where technically supported;
• providing meaningful labels, names or descriptions for interactive controls and informative images where appropriate;
• using headings, landmarks, lists and predictable content structure on public legal and support pages;
• supporting keyboard navigation and visible focus behavior for web interactions where applicable;
• supporting platform accessibility technologies, including screen-reader interaction, in key application flows where implemented;
• avoiding reliance on color alone to communicate important status or meaning;
• respecting reduced-motion or similar system preferences where the relevant interface supports them;
• providing understandable errors, confirmations and recovery paths;
• providing alternatives or explanations when a permission is declined or unavailable; and
• reviewing new interfaces and major feature changes for accessibility considerations as part of product development.

3. Assistive technology and compatibility

MedaStaré is designed for current supported mobile and web environments, but accessibility behavior can depend on the operating system, browser, device settings, screen reader, keyboard, voice-control software or other assistive technology being used.

Users may obtain better results by keeping their operating system, browser, MedaStaré application and assistive technology reasonably up to date.

If a particular combination does not work as expected, please report the affected page or feature, device, operating system, browser or app version, and assistive technology through the feedback channel below.

4. Known limitations

Some experiences may present additional accessibility challenges because they are highly visual, dynamic, generated or dependent on third-party technology. Examples may include AI-generated media, image analysis, camera-based functions, video experiences, three-dimensional previews, animated or cinematic effects, complex social interfaces and content supplied by other users.

Where practical, MedaStaré seeks to provide text, labels, alternative controls, simpler interaction paths or support assistance. Some generated or user-supplied content may not contain complete alternative descriptions or accessibility metadata.

Temporary accessibility barriers may also arise during feature launches, experiments, maintenance or third-party service changes. Reporting these barriers helps MedaStaré prioritize review and remediation.

5. Third-party content and services

MedaStaré may link to, embed or rely on services operated by third parties. Their websites, interfaces, payment flows, identity-verification tools, app-store experiences or other services are controlled by those third parties and may have accessibility features or limitations different from MedaStaré's own interfaces.

MedaStaré cannot control every accessibility characteristic of an independent third-party service. Where a third-party service creates a barrier within a MedaStaré-supported flow, users may contact us so we can help identify an available alternative or support route where reasonably possible.

6. Accessibility feedback and assistance

Accessibility feedback or requests for assistance may be sent to support@medastare.com with the subject Accessibility Feedback.

When possible, include:

• the page, screen or feature involved;
• the barrier you encountered;
• your device and operating system;
• the browser or MedaStaré app version, if relevant; and
• the assistive technology or accessibility setting being used, if you are comfortable sharing it.

Please do not include passwords, one-time authentication codes, recovery codes, complete payment-card information, online-banking credentials or unnecessary private account content in an accessibility report.

If you need information from a MedaStaré public page in a more accessible format, describe what you need and we will review available options.

7. Ongoing improvement

MedaStaré may update this statement as its products, interfaces, supported platforms and accessibility practices evolve. Accessibility improvements may be introduced progressively rather than simultaneously across every feature.

Feedback from users is one of the ways MedaStaré identifies practical barriers and prioritizes improvements.